An email from a disgruntled householder who asked for an ‘independent’ survey from a Property Care Association affiliated company that I just had to publish. This is typical of the unethical closed-shop and bad practices of these companies and their greed for money.

“homeowners really do need to do their homework”

I came across your site after having a damp survey done by a member of the PCA and to be honest it was a joke. I paid for an independent damp surveyor company to have a look and it was just condensation. The PCA company told me I had rising damp and yes they want to inject chemicals into my beautiful facing brickwork. I rang the PCA as I wanted to understand whether it was best practice for one of their accredited companies to use a damp meter on the outside wall and test for moisture on facing brickwork. I was told yes the company would know what they are doing and if that is what they feel is warranted then that is okay!!!!!! CROOKS.

I am furious to say the least, the last piece of correspondence from this con damp proofing company informed me that the surveyor used his little damp meter on the exterior of the building and detected damp there which is why I need the chemical damp proof course! Crikey I might be a woman but really – outside.

Yes of course feel free to put my email on your website, homeowners really do need to do their homework, I am so pleased I did.

Best wishes
Donna